GXM: Human-Centered Design

Human-Centered Design

GXM designs solutions around the people who use it and the work they need to accomplish. Through user research, workflow analysis, interface design, and usability testing, we make complex applications easier to navigate, more efficient to operate, and better suited to support mission operations.

DESIGN
STANDARDIZATION

FEDERAL CUSTOMER
SUCCESS STORY

Developed and delivered a tailored human-centered design playbook for a federal agency, establishing repeatable practices for consistent, user-focused software experiences.

MISSION-FOCUSED USABILITY

76% REDUCTION IN
COGNITIVE LOAD

Usability evaluations with Navy end users showed a 76% reduction in reported mental and temporal demand, measured using NASA-TLX.

CYBER MISSION
USABILITY

16-POINT INCREASE IN
SUS SCORES

Usability evaluations across two cyber mission applications showed average System Usability Scale (SUS) scores rising from 62.5 to 78.5 over five months.

MISSION CONTEXT

Software can meet its technical requirements and still be frustrating to use. GXM brings user research and usability evaluation into the design process so that solutions are actually adopted easily by end users.

What this ENABLES

Simpler Workflows

Reduce unnecessary steps and help users complete complex tasks more efficiently.

Usable Interfaces

Organize information and interactions so people can quickly understand what they need to do.

Consistent Experiences

Apply shared design patterns, accessibility practices, and usability findings across applications.

RELATED CAPABILITIES

Mission-Aligned Agile Delivery Data & Analytics Adoption & Integration

Make Complex Software Feel Simple

GXM helps teams understand their users, improve everyday workflows, and design interfaces that work under real operating conditions.

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4040 Fairfax Dr Suite 700E | Arlington, VA 22203

info@gxmtechnologies.com

Capabilities / PDF

GXM Technologies is committed to providing an accessible and usable website for all visitors, including people with disabilities. We endeavor to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 Level AA (https://www.w3.org/WAI/). This site is compliant with W3C standards for HTML and CSS, and displays correctly in current browsers and mobile devices. We continually seek to improve the accessibility and usability of our website. If you encounter any difficulties in using our website, please do not hesitate to contact us: info@gxmtechnologies.com.

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